Refund and Returns Policy

Welcome to Altaira 

“Discover the latest trends in fashion clothing! From chic dresses to stylish accessories, explore our collection and elevate your wardrobe today. Don’t miss out on this opportunity to redefine your style!”

These Terms and Conditions (“Terms”) govern your use of Altaira’s website and services (collectively, the “Site”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our Site.

1. Acceptance of Terms

By accessing or using the Site, you agree to comply with and be bound by these Terms and our Privacy Policy. Your continued use of the Site signifies your acceptance of any changes to these Terms.

2. Eligibility

To use the Site, you must:

• Be at least 18 years of age, or if under 18, you must have the consent of a parent or guardian.
• Provide accurate and complete information when creating an account or making a purchase.

3. Account Registration

To access certain features of the Site, you may need to register for an account. You agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of your account and password.
• Notify us immediately of any unauthorized use of your account.

4. Product Information

We strive to ensure that all product descriptions and prices on the Site are accurate. However, we do not guarantee that product descriptions, colors, or other content are error-free, complete, or up-to-date. We reserve the right to correct any errors and update information at our discretion.

5. Orders and Payment

By placing an order, you agree to pay the total amount of the order, including taxes and shipping fees. All transactions are processed through secure payment gateways, and we accept various payment methods including Razopay

6. Shipping and Delivery

We aim to process and ship orders promptly. Shipping times and costs will be provided at checkout. Delivery dates are estimates and are not guaranteed.

7. Returns and Exchanges

We offer a 7 day return/exchange policy. To be eligible for a return or exchange:

• Items must be unused, in their original condition, and with all tags attached.
• Returns must be requested within 7 days of receiving the item.

8. User-Generated Content

By submitting content to the Site (e.g., reviews, comments), you grant us a worldwide, royalty-free, perpetual, and non-exclusive license to use, modify, and publish such content. You represent that you have the right to submit the content and that it does not infringe on any third-party rights.